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A 250 percent reduction in file access time |
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62 percent increase in staff productivity |
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Savings of about $24,000 per year on file storage |
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Access to over 35,000 documents |
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How do you think your clients would prefer to see you representing them in court: With an expanding briefcase packed full of a limited set of documents? Or, with a laptop computer providing access to every resource at your firm’s disposal?
Clients of Fusco, Brandenstein & Rada, PC (FB&R) enjoy representation by attorneys employing today’s best-of-breed technologies. Each attorney at this Woodbury, NY, firm walks into court armed with a laptop computer and wireless connection. This technology gives them access to case management software and all documents related to their cases through an integrated content management application.
The focal point of any law firm is their case management software. FB&R is no exception, utilizing Needles to track data relating to client matters. FB&R also relies upon the Fortis Content Management suite for its management of case files. Using Fortis, FB&R dramatically improved file access and reduced storage requirements.
For many years, FB&R realized tremendous value in the use of automated content management for closed files. However, FB&R had not been gaining the full benefits from these applications, and therefore had not been providing optimal value to its clients.
To improve its service to its clients, FB&R turned to Parsippany, NJ-based integrators InfiNet Business Systems. The challenge to InfiNet: Expand the benefits of content management throughout the firm, seamlessly integrate it with Needles, then make their systems available to anyone authorized to access them, regardless of their location.
InfiNet met the challenge by applying its document management and remote access expertise. InfiNet upgraded FB&R’s Fortis environment to a networked one. InfiNet helped FB&R expand its Fortis utilization to include the management of open case files. InfiNet also provided tools developed by InfiNet to enhance Fortis’ functionality. Tying it all together, InfiNet installed Citrix® MetaFrame XP™ Presentation Server to facilitate remote access. Now FB&R attorneys access their systems from nearly anywhere!
FB&R attorneys utilize the internet to securely access their computer-based tools whether they are working from one of several remote offices, home, their cars, and even from courtrooms. Any resource residing on the firm’s network becomes available at the virtually the same speed as if accessed directly from the main office. The result: FB&R attorneys spend more time working for their clients by spending less time looking for information.
InfiNet Business Systems can apply its experience to help you better serve your clients. We offer our customers not only top tier hardware and software solutions but also the expertise to work with you to design and implement the processes needed to take full advantage of your technology investments. Do your clients deserve anything less?
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